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" If you don't know where you are going, how are you going to get there ? " |
| GENERATING IDEAS-MANAGING RESOURCES |
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Services Consulting Projects
A team comprising 28 people was set up, most of them coming from the ranks of Disco Trading, the international trading company arm of the supermaket chain by the same name in Rio de Janeiro. This team assumed management of JUMBO, hand in hand with the Angolan team of workers. In the background of the project there was always the concern for know-how transfer, that is, while taking care of the restructuring job, the team would train the local human resources both in theory and practice. Control worksheets (stock, accounting, sales, cash flow, losses, etc) were set up. Personnel was matched to actual needs, a new organogram was desinged and employees in all levels were trained, both in class room and on the job, seeking improvement in efficiency and better customer service. Data processing and automation was inserted in an unimagineable manner at those times (in Angola): merchandises were coded and a computer network using POS equipment substituted the cash registers. The contract lasted about three years. It was a real challenge in those times and a successful experience that gave us quite a motivation to keep working with the Angolan market.
This was developed as a turn-key project, spaning from conception of the physical facilities project to the construction of the buildings and the delivery of instructions materials for the future students. The school was built with 5 classrooms with a capacity for 15 students each. The curriculum was developed along five technical courses: computer sciences, sales management, accounting, secretary and import/export . The first drafts on the development of the school started in 1998 and the actual implementation work spanned until 2002, when it was inaugurated. The project included: preparing the lot; construction of the school building; construction of residence for the school director; construction of a guest house for teachers with 28 rooms; supplying of furniture and equipment for all facilities of the complex; searching, selecting and training new teachers; designing and printing course materials for the courses.
Business Ventures
Shop TV is an Angolan sales TV business. It is the only company in this market segment and started operations in November of 2003. The company was conceived upon a similar experience in Brazil and operates within international standards for this type of business. However, given local market conditions, a few changes were necessary in order to adapt and avoid operational and financial difficulties specific of the Angolan developing economy. It is still a very new experience and a lot has to be learned and experimented, but company owners feel confident it has a promising future.
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